Privacy Policy (GDPR Compliant)

 

 

Last updated: 14/11/2025

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This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

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Data Controller:

You Got Sober, Now What?

Victoria@yougotsobernowwhat.com

 

We are responsible for deciding how your personal data is used and ensuring it is processed safely and lawfully.

 

 

 

2. What Personal Data We Collect

 

 

 

Information you provide directly

 

 

• Name

• Email address

• Phone number (if submitted)

• Messages or enquiries you send through contact forms

• Booking information for retreats, workshops, or sessions

• Newsletter sign-up details

 

 

 

Information collected automatically

 

 

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies and similar technologies (see Section 9)

 

 

 

 

3. How We Use Your Personal Data

 

 

We may use your information for the following purposes:

 

• To respond to enquiries or contact form submissions

• To process bookings, reservations, or service requests

• To send newsletters or updates (only with your consent)

• To improve website performance and user experience

• To fulfil legal or regulatory obligations

• To maintain our internal records

 

 

We only collect data we genuinely need.

 

 

 

4. Lawful Bases for Processing (Under GDPR)

 

 

We process your data under the following lawful bases:

 

• Consent — when you sign up for newsletters or give permission to receive marketing

• Contract — when you book a service or request information needed to fulfil a service

• Legitimate Interests — for website analytics, business improvement, and responding to enquiries

• Legal Obligation — when we must retain information for tax, accounting, or regulatory purposes

 

 

 

 

5. How We Store and Protect Your Data

 

 

We take appropriate technical and organisational measures to protect your personal information, including:

 

• Secure servers

• Password-protected systems

• Encrypted data where appropriate

• Restricted access to authorised personnel only

 

 

We keep your data only for as long as necessary for each purpose.

 

 

 

6. Sharing Your Personal Data

 

 

We do not sell or rent your data.

 

We may share your data only with trusted third parties that help operate our business, such as:

 

• Website hosting providers

• Email marketing platforms (e.g., MailChimp, ConvertKit, etc.)

• Payment or booking processors

• IT or security service providers

 

 

All third-party processors are GDPR-compliant and only use your data for the purpose we instruct.

 

 

 

7. International Data Transfers

 

 

Some service providers may store data outside the UK.

When this happens, we ensure that appropriate safeguards are in place, such as:

 

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• GDPR-compliant agreements

 

 

 

 

8. Your Rights Under GDPR

 

 

You have the right to:

 

• Access the personal data we hold about you

• Rectify inaccurate or incomplete data

• Erase your personal data (“right to be forgotten”)

• Restrict the processing of your data

• Object to certain types of processing

• Data portability, meaning you can request your data in a transferable format

• Withdraw consent at any time for marketing communications

 

 

To exercise these rights, email us at: [Your Email]

 

 

 

9. Cookies & Tracking Technologies

 

 

Our website may use cookies to provide a better experience. These may include:

 

• Necessary cookies (for basic site functions)

• Performance or analytics cookies

• Functionality cookies

• Marketing cookies (only if consent is given)

 

 

You can control or disable cookies through your browser settings.

 

 

 

10. Marketing Communications

 

 

If you opt in, we may send newsletters, updates, or promotional content.

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

 

We will never send marketing without your clear consent.

 

 

 

11. Links to Other Websites

 

 

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

 

 

 

12. Changes to This Privacy Policy

 

 

We may update this policy from time to time. The latest version will always be available on this page with a revised “Last updated” date.

 

 

 

13. Contact Us

 

 

If you have questions about this Privacy Policy or how we use your data, please contact:

You Got Sober, Now What?

Victoria@yougotsobernowwhat.com